Privacy Policy
Last Updated: April 17, 2026
At Elxel Creative Agency, we value your privacy. This policy explains how we collect, use, and protect your information when you interact with our digital presence.
1. Information We Collect
We collect information you provide directly to us through our contact and project inquiry forms:
- Contact Details: Name, email address, phone number, and company name.
- Project Information: Website URL, interested services (e.g., Branding, Web Design), budget ranges, and project timelines.
- Submitted Files: Any RFPs or briefs you upload to our system.
2. How We Use Your Information
We use your data to:
- Respond to inquiries within 24 hours.
- Provide personalized creative and technical services.
- Improve our website functionality and marketing strategies.
3. Tracking and Analytics (Cookies)
We use industry-standard tools to monitor site performance and user engagement:
Analytics cookies are active by default to help us monitor site performance and understand traffic trends, including automated visits from AI and LLM agents that access or summarize our content.
- Google Analytics 4 (GA4): We track referral traffic and user behavior to optimize our content.
- Google Ads: We may use conversion tracking to measure the effectiveness of our digital campaigns.
4. Data Sharing and Security
We do not sell your personal information to third parties. Access to your data is limited to the Elxel team and necessary service providers (such as hosting or analytics platforms). While we strive to protect your data, no method of transmission over the internet is 100% secure.
5. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at the details below.
6. Contact Information
For any questions regarding these policies, please reach out to us:
- Email: info@elxel.com
- Location: Miami, FL